~ Frequently Asked Questions ~
~ click a question to learn more ~
Do you deliver every image you shoot?
No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery. For example, because we shoot with low apertures, sometimes we take a few extra shots to make sure we have the perfect focus. We don’t expect you to have the expertise or the time to zoom into each image to select the one with the sharpest focus, so we spend hours doing that on our end. In another example, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment.
Have you shot at my venue before?
We have shot at dozens of venues, so there is a good chance that we have. However, if we haven’t, we will get to the venue early on the day of and be sure to perform a thorough walk-through to scout out the best photography locations. We also do extensive online research prior to your big day!
Do you do destination weddings? What additional fees are associated with destination weddings?
While Silver Loop Studios is based out of New Orleans, Louisiana, we can serve clients all around the world. Our destination wedding photography packages include the cost of travel and reasonable accommodations.
What is your photography style?
The Silver Loop Studio team is dedicated to utilizing a unique style of wedding photography rooted in wedding photojournalism, inspired by fine-art and fashion photography. We love to use creative lighting, unique perspectives, angles, compositions and artistic post production to bring out the best in our clients while telling their wedding story.
Can I see a full wedding from start to finish?
Of course you may! We encourage all of our potential clients to set up a consultation to view full wedding films and galleries.
My venue is pretty dark, how does your studio handle low-light situations?
We have shot in the darkest of dark chapels and reception halls so no need to worry! If the situation allows, we will set up additional off camera lighting to ensure we get the shots we need. Some chapels do not allow for flash photography; and for that reason, we shoot with cameras with superb low-light performance and lenses with low apertures to get the best possible images and video in limited light.
What do you mean by “touching up” the photos?
“Touching up” in our studio is the same as our signature (basic) post production.
Do you touch up all the images in our image download?
Yes we do. Every image we deliver is post produced with our unique signature style of post production. This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections. Many photographers will not post produce any images, or will only post produce “select” images from your wedding. This means that you may have pictures that are too dark, have strange skin tones or other common photography flaws.
How many hours of coverage will I need?
Well of course that will depend on the size and flow of your wedding, but because weddings often run behind schedule, we recommend at least 7 hours of coverage to make sure that we’re able to get all of the moments that are important to you.
I have downtime between events on my wedding day. Will I be charged for that downtime?
For a variety of reasons, we have to charge for the time in between events. The fact is, we’re never truly resting during the day, whether we’re backing up images, setting up for the second venue, traveling to the second location, taking venue shots, or making up for lost photo time because of wedding day delays we are always working to ensure you get the best we can offer you.
What happens if we go over the contracted amount of time?
We understand that not everything goes as planned during a wedding. We never pack up before the contracted time; and moreover we’re not leaving on the dot when the contracted time is up. Instead, we will ask you at the end of your contracted time whether or not you would like to extend. If you would like us to stay, we will charge the rates specified in your contract rounded to the closest 30-minute increment.
When should we schedule our engagement session?
We encourage you to schedule your engagement session as soon as possible. The latest we suggest is at least eight weeks prior to the wedding date due to the time necessary to post produce each image (4 weeks) and complete your product order(s) (4 weeks).
When can we expect to see our photos from our engagement session?
Post production for engagement sessions are completed within four weeks after the date of the shoot. If you require the images to be completed prior to four weeks after the date of the shoot, a rush-process fee will be charged.
How many images do you typically deliver from and engagement session? From a wedding?
We typically deliver anywhere from 50-100 images per 2-hour engagement shoot and for weddings we typically deliver 75-100 images per hour. Keep in mind these numbers may increase or decrease depending on the flow of the day and the number of events/activities needing to be captured.
How many pages and images do we get in our wedding day album?
Our signature album contains 30 pages and 80+/- images. If you’d like to add more pages and images, each additional page can be added at additional cost and includes the design time/revisions.
Do you provide the RAW files from my engagement session and/or wedding day?
Great question! Each of our photography collections come with a full resolution image download. However, we do not provide RAW (unprocessed) files from our shoots because we believe in delivering a well-polished final product. In fact, we often use shooting techniques that require special post-processing to achieve the looks we want to create. Our raw images are like un-seasoned gumbo, and nobody wants unseasoned gumbo. right?
What if I lose my images?
There is a $50 replacement charge for additional downloads after the event has been archived. We strongly suggest you make at least one copy of the download when you receive it from us.
We live out-of-town and won’t be able to meet. Are there any other options?
We would love to meet with you prior to our engagement shoot or wedding; however, if you’re too busy or too far away, we can handle everything remotely. Just let us know what information you need and we will do our best to accommodate your request. For example, if you would like to see more of our work, we can gladly show you complete events online. If you would like to talk about packages and get a sense of the photographer’s personality, telephone calls and webcam appointments can be arranged.
What are your normal turnaround times?
Usually post processing takes about 60 days, but can occasionally take longer during peak seasons.
Can I use my own music for the trailer?
Unfortunately not, due to copyright and usage laws we have to license royalty free music for your wedding trailers. However, we’ll try our best to use music that captures the feel of your wedding day!
Should I get video?
Think about your 50 year old self, think about your wedding anniversaries ahead. When those memories start to fade, how will you look back on your wedding day? Think about the sounds, faces, voices, details, songs, kisses, smiles, laughs, happiness and love. Now ask yourself: how will I remember it all? How will my children remember it all? From there, we think you’ll have your answer.
What’s a trailer/extended trailer?
A Trailer is essentially a 3-5 or 5-10 minute wedding film, creatively edited to highlight the most memorable moments of your day. A traditional ‘Documentary’ style video, while still a beautiful record of the day, is long, Our goal is to produce a wedding film that you’ll actually want to watch over and over.
Do you record in high-definition (HD)?
Of course! All of our filming and videography work is done in High Definition.
How will you capture audio at my wedding?
During the ceremony, the groom will be mic’d to provide the best audio for the vows. We will also be using directional shotgun microphones as a backup for the groom's mic. While these types of mics are the best for isolating the sounds we want to hear, (ie your voices) Please keep in mind that loud ambient sounds such as trains passing, babies crying, traffic noises, etc., can bleed into your audio and cannot be edited out of the final audio. Please be mindful of these technical limitations when planning your outdoor wedding.